Course Description

Effective listening is the mark of a skilled leader.

Most of us have difficulty listening completely. We get distracted, lose track of the point, and then cannot effectively respond when it is our turn to talk. We may even have conflicts with colleagues because of our poor listening. GOAL OF THE COURSE: To teach you how to listen so you can do the following: Effectively meet clients’ needs Connect with employees Collaborate with colleagues WHO IS IT FOR? The class is geared for emerging leaders, creative entrepreneurs, and small business owners. No prior knowledge is required. This class teaches you how to overcome common listening barriers and then listen with better empathy, comprehension, and analytical skills. FORMAT: The class provides a balance of practical explanations, concrete examples, and real-time practice. No special resources required. Find the "Click to get Started" button near the bottom of the page to begin the process.

Course curriculum

  • 1

    Let's Get Started! (Total Course Length: 1 hour and 8 minutes)

    • Welcome & Overview

    • Barriers to Effective Listening (6:55)

    • Nonverbal Cues & Body Language Tips (5:17)

    • Types of Listening for Leaders (4:36)

    • Comprehensive Listening Skills (7:19)

    • Let's Practice: Comprehensive Listening Real-Time Practice (6:39)

    • Empathetic Listening Skills (8:36)

    • Let's Practice: Empathetic Listening Real-Time Practice (7:59)

    • Critical Listening Skills (8:10)

    • Let's Practice: Critical Practice Real-Time Practice (6:03)

    • Appreciative Listening (2:37)

    • Next Steps: Putting it Into Practice (1:58)

    • Listening Plan of Action Download

Reviews

What students are saying.

5 star rating

Excellent lessons, will be sharing!

Tim Maslyn

Excellent Instruction, skills that are lacking in today's society. Very good practice tips and 'reminders' for becoming a stronger listener.

Excellent Instruction, skills that are lacking in today's society. Very good practice tips and 'reminders' for becoming a stronger listener.

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5 star rating

Recommended

Kath Poloso

Thanks Alex, neatly presented with subject digestible packages which unfold - super user friendly. I highly recommend this unit for listening for effective ...

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Thanks Alex, neatly presented with subject digestible packages which unfold - super user friendly. I highly recommend this unit for listening for effective understanding. - Oh, and my three word summary is: Supportive, Collaborative, Respectful!

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5 star rating

Knowledgeable, inspiring and VERY HELPFUL!

Carol Carreiro

I would like to start by saying, because of this course, I now feel more confident on how I will represent myself in future conversations. I look forward to...

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I would like to start by saying, because of this course, I now feel more confident on how I will represent myself in future conversations. I look forward to using these listening skills to make others feel engaged and more positive. I enjoyed the “References” and “Examples “ Alex used to help recognize the big picture. I’m looking forward to practicing these skills, which will allow me to become a better listener, communicator and problem solver. Thank you so much, Alex...you are truly an inspiration and wish you continued success. This course, in my opinion, would be beneficial to EVERYONE, no matter the industry or situation. Blessings to you and your family!!

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5 star rating

Clear title

Jennifer Leno

I will be starting a new job with more of a leadership role. This course has helped me to identify my listening shortcomings and has provided me with skills ...

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I will be starting a new job with more of a leadership role. This course has helped me to identify my listening shortcomings and has provided me with skills to improve. I love the practice sessions as well as the design of the course layout. I was able to pause the videos when needed and resume once I could focus on really listening. Thank you!

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5 star rating

Great Tools to Listen Better

Oscar Luna

Thank you Alex, I really enjoyed this content!

Thank you Alex, I really enjoyed this content!

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5 star rating

Effective Listening Skills for Leaders

Mandy Wild

Very helpful information that I will incorporate into my life.

Very helpful information that I will incorporate into my life.

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5 star rating

GOLDEN LISTENING TICKET

Andy Lochan

This course made me recognized I am a bad listener. Thank to this course, I can become better listener.

This course made me recognized I am a bad listener. Thank to this course, I can become better listener.

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Cost: $30 USD