Course Description
Effective listening is the mark of a skilled leader.
Most of us have difficulty listening completely. We get distracted, lose track of the point, and then cannot effectively respond when it is our turn to talk. We may even have conflicts with colleagues because of our poor listening.
GOAL OF THE COURSE: To teach you how to listen so you can do the following:
Effectively meet clients’ needs
Connect with employees
Collaborate with colleagues
WHO IS IT FOR? The class is geared for emerging leaders, creative entrepreneurs, and small business owners. No prior knowledge is required.
This class teaches you how to overcome common listening barriers and then listen with better empathy, comprehension, and analytical skills.
FORMAT: The class provides a balance of practical explanations, concrete examples, and real-time practice.
No special resources required. Find the "Click to get Started" button near the bottom of the page to begin the process.
Course curriculum
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1
Let's Get Started! (Total Course Length: 1 hour and 8 minutes)
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Welcome & Overview
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Barriers to Effective Listening(6:55)
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Nonverbal Cues & Body Language Tips (5:17)
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Types of Listening for Leaders (4:36)
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Comprehensive Listening Skills (7:19)
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Let's Practice: Comprehensive Listening Real-Time Practice (6:39)
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Empathetic Listening Skills (8:36)
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Let's Practice: Empathetic Listening Real-Time Practice (7:59)
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Critical Listening Skills (8:10)
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Let's Practice: Critical Practice Real-Time Practice (6:03)
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Appreciative Listening (2:37)
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Next Steps: Putting it Into Practice (1:58)
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Listening Plan of Action Download
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Reviews
What students are saying.
Excellent lessons, will be sharing!
Tim Maslyn
Excellent Instruction, skills that are lacking in today's society. Very good practice tips and 'reminders' for becoming a stronger listener.
Excellent Instruction, skills that are lacking in today's society. Very good practice tips and 'reminders' for becoming a stronger listener.
Read LessRecommended
Kath Poloso
Thanks Alex, neatly presented with subject digestible packages which unfold - super user friendly. I highly recommend this unit for listening for effective ...
Read MoreThanks Alex, neatly presented with subject digestible packages which unfold - super user friendly. I highly recommend this unit for listening for effective understanding. - Oh, and my three word summary is: Supportive, Collaborative, Respectful!
Read LessKnowledgeable, inspiring and VERY HELPFUL!
Carol Carreiro
I would like to start by saying, because of this course, I now feel more confident on how I will represent myself in future conversations. I look forward to...
Read MoreI would like to start by saying, because of this course, I now feel more confident on how I will represent myself in future conversations. I look forward to using these listening skills to make others feel engaged and more positive. I enjoyed the “References” and “Examples “ Alex used to help recognize the big picture. I’m looking forward to practicing these skills, which will allow me to become a better listener, communicator and problem solver. Thank you so much, Alex...you are truly an inspiration and wish you continued success. This course, in my opinion, would be beneficial to EVERYONE, no matter the industry or situation. Blessings to you and your family!!
Read LessClear title
Jennifer Leno
I will be starting a new job with more of a leadership role. This course has helped me to identify my listening shortcomings and has provided me with skills ...
Read MoreI will be starting a new job with more of a leadership role. This course has helped me to identify my listening shortcomings and has provided me with skills to improve. I love the practice sessions as well as the design of the course layout. I was able to pause the videos when needed and resume once I could focus on really listening. Thank you!
Read LessGreat Tools to Listen Better
Oscar Luna
Thank you Alex, I really enjoyed this content!
Thank you Alex, I really enjoyed this content!
Read LessEffective Listening Skills for Leaders
Mandy Wild
Very helpful information that I will incorporate into my life.
Very helpful information that I will incorporate into my life.
Read LessGOLDEN LISTENING TICKET
Andy Lochan
This course made me recognized I am a bad listener. Thank to this course, I can become better listener.
This course made me recognized I am a bad listener. Thank to this course, I can become better listener.
Read LessExcellent Materials
Vejay Balgobin
I learn that the big picture matters the most and not to pay too much attention to the little details. It was a great experience for me because I always get ...
Read MoreI learn that the big picture matters the most and not to pay too much attention to the little details. It was a great experience for me because I always get distracted during a speech whether it's external or during a speech. My focus was mostly on Critical Listening because I am part of Toastmasters and I am struggling with evaluation a speech. Effective listening has thought me how to break it down to one or two words, one sentence and how to summarize a speech. Thank you Alex, for a great presentation and detailed steps on how to be an effective listener. I really enjoy the course and learned some new skills which I will put into practice in my Toastmaster Club and everyday life. I will recommend this course to anyone who are struggling with their listening skills and also for professionals help with business decisions.
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